If you need to return or exchange an item, please contact us at info@krushkandy.com
For a refund, items need to begin their journey back to us within 3 business days of them being delivered to you. They need to be in their original new/unworn condition. For an exchange credit, it needs to be within 14 days.
Additionally, some seasonal items qualify only for exchange credit only. All sale items and jewelry are final sales.
Your store credit never expires and you can use that towards any goodies in the store.
Please send your returns along with a quick note including your name and order number(s) to:
Krush Kandy Boutique
PMB 268 9420 E Golf Links Rd STE 108
Tucson, Arizona 85730-1317
When shipping to return a product, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item
Krush Kandy Boutique is not responsible for any lost or stolen shipments.
Refunds are processed once a return is complete and will be processed in the order they are received. There is often some processing time before a refund is posted. Please allow us 5-7 business days for the processing. If you have any questions about a refund, please contact us at Info@krushkandy.com
If you are unhappy with the product that your ordered (excluding Jewelry) that’s okay, you can exchange it for another size or style of the same type within 14 days of delivery as long as your purchase is still in its original packaging and condition. If we are no longer carrying that product, we will do our best to make a comparable exchange, or give you a Krush Credit on your account. Please email us at info@krushkandy.com for any additional questions. We are always here to help!
If anything is incorrect or wrong with your order, please e-mail us at info@krushkandy.com to notify us about the error. We will replace or correct your order free of charge.
If the product you receive differs from what you ordered, you will receive a shipping label in order to return the product back to us and avoid additional charges.
YES!! Once you place an order and add the items to your cart, you have one hour to checkout beginning when the first item is added, and your entire order will ship for FREE!
We often ship packages same day depending on when the order is placed; however, we do ask for 24- 48 business hours to process your order Monday through Friday.
All orders placed on Saturday and Sunday will be processed on the next business day.
All packages will have a tracking number emailed to you once it has shipped.
Yes we do. Please contact info@krushkandy.com for more details.
For any additional questions or help at checkout please email us at info@krushkandy.com.
